Privacy Policy

Understand how SupplierVerify collects, uses, and protects your personal information

Last updated: November 30, 2025

1. Introduction

SupplierVerify ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our supplier verification platform and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, password, company name, job title
  • Payment Information: Credit card details, billing address (processed through secure third-party payment processors)
  • Contact Information: When you contact us or submit inquiries
  • Profile Information: Preferences, settings, and usage preferences

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

  • Usage Data: Pages visited, features used, time spent on pages, click patterns
  • Device Information: IP address, browser type, device type, operating system
  • Log Data: Access times, error logs, and diagnostic data
  • Cookies and Tracking Technologies: As described in our Cookie Policy

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

  • Authentication providers (when you sign in with third-party services)
  • Payment processors (transaction information)
  • Analytics services (usage patterns and statistics)

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our Service
  • Account Management: To create and manage your account, process transactions, and send related communications
  • Communication: To respond to your inquiries, send service updates, and provide customer support
  • Personalization: To customize your experience and recommend relevant suppliers
  • Analytics: To understand usage patterns, improve our Service, and develop new features
  • Security: To detect, prevent, and address security issues and fraudulent activity
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service
  • Marketing: To send promotional communications (with your consent) about features, updates, and special offers

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data hosting and cloud services
  • Email delivery services
  • Analytics and monitoring tools

These service providers are contractually obligated to protect your information and use it solely for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate wrongdoing
  • Protect the personal safety of users or the public

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Opt-out of certain data processing activities
  • Objection: Object to processing of your personal information

To exercise these rights, please contact us through our contact page. We will respond to your request within the timeframe required by applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it in accordance with our data retention policies.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice, such as email notification or a prominent notice on our Service.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact page.